Privacy Policy
This policy explains what information Chimney Clean Man collects through this website and how that information is used.
Information submitted through website forms
When you use a form on this website, we collect the information you choose to enter — typically your name, phone number, the service you are asking about, and any message or details you add. An email address is optional. We do not ask for payment details through this website.
Contact information
Contact details you provide are stored so that we can reach you about your request. We also record which page the form was submitted from and the date and time of the submission, which helps us respond accurately and reduce automated spam.
How your information is used
We use the information you submit to respond to your service request, ask any follow-up questions needed to understand the work, schedule a visit, and keep a record of the request. We do not sell your information. We do not share it with third parties except the service providers described below, or where required by law.
Cookies and website analytics
This website may use basic cookies or similar technologies needed for the site to function, and may collect aggregate usage information such as pages viewed. This information is used to keep the website working and to understand general site usage. Most browsers let you block or delete cookies in their settings.
Service providers
We rely on third-party providers to operate this website, including website hosting and a hosted database service that stores form submissions. These providers process information only as needed to provide their services to us.
Your choices
If you would like us to update or delete the information you submitted through this website, contact us by phone using the details below and let us know.